PRIVACY POLICY

INTRODUCTION

JE Reliable Motion Inc. respects your privacy and is committed to protecting the personal information you provide through our website, service requests, customer communications, and other online interactions.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

INFORMATION WE COLLECT

We may collect information you voluntarily provide to us, including your name, business or organization name, email address, telephone number, pickup and delivery information, service preferences, shipment information, scheduling information, messages, and other information necessary to respond to your request or provide services.

When you use SMS communications, we may collect your phone number, name if voluntarily provided or associated with your phone number, message content, SMS opt-in and opt-out status, and the date and time of messages.

We may also collect limited technical information associated with your use of our website, such as browser information, device information, IP address, pages visited, and other information generated through normal website operation.

HOW WE USE INFORMATION

We may use personal information to respond to inquiries, communicate with customers, coordinate courier and transportation services, process bookings and payments, and provide customer support.

We may also use personal information to manage scheduling and delivery information, maintain service records, improve our website and services, manage SMS preferences, and comply with applicable legal obligations.

SMS information is used solely for purposes related to SMS communication, including sending notifications, updates, confirmations, responding to inquiries, providing customer support, and managing opt-in and opt-out preferences.

SMS COMMUNICATIONS

By opting into SMS communications from JE Reliable Motion Inc. through a web form or other approved medium, you agree to receive SMS messages related to customer care and your inquiry.

Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to opt out at any time. Consent is not a condition of purchase.

You may opt out of SMS communications at any time by replying STOP. After opting out, you will no longer receive SMS messages unless you opt in again.

SMS INFORMATION SHARING

JE Reliable Motion Inc. does not sell, rent, or disclose SMS consent information to third parties.

SMS consent will not be shared with third parties for marketing purposes. Personal information collected through SMS communications is used to facilitate communication that you have consented to receive.

DATA SECURITY

JE Reliable Motion Inc. maintains administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Although we take reasonable measures to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

PAYMENT INFORMATION

Payments may be processed through third-party payment processors. JE Reliable Motion Inc. does not need to retain complete payment card information when payment processing is handled by an authorized third-party payment processor.

Third-party payment processors may have their own privacy policies and terms governing their handling of payment information.

INFORMATION SHARING

JE Reliable Motion Inc. may use service providers that assist with website hosting, payment processing, communications, technology, transportation operations, or other legitimate business functions.

We do not sell personal information.

Information may also be disclosed when reasonably necessary to comply with applicable law, legal process, court orders, governmental requests, or to protect the rights, safety, and property of JE Reliable Motion Inc., our customers, or others.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve website performance.

You may adjust cookie settings through your browser. Disabling certain cookies may affect website functionality.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services. JE Reliable Motion Inc. does not control the privacy practices of third-party websites and is not responsible for their content, security, or privacy policies.

We encourage users to review the privacy policies of third-party websites before submitting personal information.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, and comply with legal and regulatory obligations.

We may also retain information to resolve disputes, enforce agreements, and protect our legitimate business interests.

YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights concerning the personal information we maintain about you.

Requests regarding personal information or privacy practices may be directed to JE Reliable Motion Inc. using the contact information provided below.

CHANGES TO THIS PRIVACY POLICY

JE Reliable Motion Inc. may update this Privacy Policy periodically.

Changes become effective when the revised policy is posted to the website unless otherwise stated.